Privacy Policy

Last updated: August 14, 2026

1.Introduction

MasterCare Supplies LLC ("MasterCare Supplies," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through mastercaresupplies.org and our related forms and communications, how we use and protect it, and the choices you have. By using our website or providing us your information, you agree to the practices described in this Policy.

We operate in the United States and handle personal information in accordance with applicable U.S. federal and state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) where it applies.

2.Information We Collect

Information you provide to us

• Contact and business details you submit through our forms — such as your name, business name, email address, and phone/mobile number.
• The content of your requests — product interests, quantities, delivery timelines, and any message you send us.
• Communications you have with us by web form, email, phone, or text message.

Information collected automatically

• Technical and usage data such as IP address, browser type, device information, pages viewed, and referring pages, collected through cookies and similar technologies.

3.How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and prepare wholesale quotes, orders, and reorders;
• Provide customer service and account support;
• Send you transactional messages (such as quote confirmations, order and delivery updates, and account notifications) and, where you have opted in, promotional messages, by email and/or SMS;
• Operate, maintain, secure, and improve our website and services;
• Detect and prevent fraud, and comply with our legal obligations.

4.SMS / Text Messaging Program (A2P 10DLC)

If you provide your mobile number and opt in through one of our forms, we may send you recurring automated text messages related to your inquiries, quotes, orders, account, and — only if you separately opt in — marketing or promotional offers. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP or contacting us at [email protected].

5.How We Share Information

We do not sell your personal information, and we do not share it for third-party marketing. We may share information only as follows:

• Service providers who process data on our behalf (for example, website hosting and our CRM/messaging platform, GoHighLevel / LeadConnector), under agreements that limit their use of the data to providing services to us;
• Legal and safety reasons — to comply with law, respond to lawful requests, or protect our rights, customers, and the public;
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

As noted above, mobile and SMS opt-in data is never shared with third parties for marketing or promotional purposes.

6.Cookies & Tracking Technologies

Our website uses cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

7.Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8.Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Policy, to maintain business records, and to comply with legal obligations, after which we delete or de-identify it.

9.Your Privacy Rights & Choices

Depending on your state of residence (including under the CCPA/CPRA for California residents), you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of the sale or sharing of personal information. We do not sell personal information. To exercise any right, contact us using the details below; we will not discriminate against you for doing so.

• Email & text messages: unsubscribe using the link in any email, or reply STOP to any text message.
• Requests: email [email protected] or call +1 888-660-5429.

10.Children's Privacy

Our website and services are intended for businesses and individuals 18 years or older. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

11.Third-Party Links

Our site may link to third-party websites or services we do not control. This Policy does not apply to those sites, and we encourage you to review their privacy policies.

12.Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version. Material changes will be posted on this page.

13.Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, contact:

• MasterCare Supplies LLC
• Clifton, New Jersey, United States
• Email: [email protected]
• Phone: +1 888-660-5429
• Website: mastercaresupplies.org

This document is provided for general informational purposes and describes the practices of MasterCare Supplies LLC, based in Clifton, New Jersey. It does not constitute legal advice; we recommend reviewing it with your own legal counsel before publishing.